LEGAL NOTICES

AFTERSALES - TERMS OF SALE

PLEASE NOTE THAT SAINT LAURENT S.A.S., ACTING AS CONTROLLER, WILL NEED TO COLLECT AND PROCESS YOUR PERSONAL INFORMATION IN ORDER TO MANAGE YOUR REQUEST. FOR YOUR PERFECT INFORMATION, YOU BENEFIT FROM VARIOUS RIGHTS REGARDING THE PROCESSING OF YOUR PERSONAL INFORMATION (INCLUDING THE RIGHT TO ACCESS THERETO, REQUEST THEIR RECTIFICATION OR ERASURE). SHOULD YOU BE WILLING TO KNOW MORE ABOUT THE PROCESSING OF YOUR PERSONAL INFORMATION, WE KINDLY INVITE YOU TO ACCESS OUR PRIVACY POLICY AVAILABLE ON WWW.YSL.COM OR DIRECTLY ACCESSIBLE THROUGH THE LINK DISPLAYED IN THE SUMMARY EMAIL WE WILL SEND YOU FOLLOWING THIS CALL.

IF YOU FIND THAT A PRODUCT SOLD BY US ON THE WEBSITE HAS DEFECTS, IS NOT AS DESCRIBED OR IS INCOMPLETE, PLEASE CONTACT IMMEDIATELY OUR CLIENT SERVICES BY CALLING +33 1 84 95 56 00 OR BY SENDING AN EMAIL TO CLIENTSERVICE.FR@YSL.COM.

WE ARE LIABLE FOR DEFECTS IN THE CONFORMITY OF THE PRODUCTS WITH THE CONTRACT UNDER THE CONDITIONS SET FORTH IN ARTICLE L. 217-3 ET SEQ. OF THE FRENCH CONSUMER CODE AND FOR HIDDEN DEFECTS IN THE PRODUCTS SOLD UNDER THE CONDITIONS SET OUT IN ARTICLES 1641 ET SEQ. OF THE FRENCH CIVIL CODE.

UNDER THE STATUTORY CONFORMITY WARRANTY, IF THE PRODUCT PURCHASED BY YOU ON THE WEBSITE DOES NOT CONFORM TO THE CONTRACT:

- YOU HAVE A PERIOD OF TWO YEARS FROM THE DELIVERY OF THE PRODUCTS TO ACT. ANY PRODUCT REPAIRED WITHIN THE FRAMEWORK OF THE STATUTORY CONFORMITY WARRANTY BENEFITS FROM AN EXTENSION OF THIS WARRANTY OF TWELVE (12) MONTHS.

- YOU ARE ENTITLED TO HAVE THE PRODUCT RESTORED TO CONFORMITY FREE OF CHARGE, BY CHOOSING EITHER REPAIR OR REPLACEMENT OF THE PRODUCT, OR FAILING THIS, TO OPT FOR A DISCOUNT/REDUCTION OF THE PRICE PAID FOR THE PRODUCT OR FOR THE TERMINATION OF THE CONTRACT WITHIN THE CONDITIONS OF ARTICLE L. 217-3 ET SEQ. OF THE FRENCH CONSUMER CODE. PLEASE NOTE THAT WE MAY REFUSE YOUR CHOSEN REMEDY (REPAIR OR REPLACEMENT OF THE PRODUCT) IF IT IS IMPOSSIBLE OR DISPROPORTIONATE IN RELATION TO THE OTHER REMEDY AS SET FORTH IN ARTICLE L. 217-12 OF THE FRENCH CONSUMER CODE. ACCORDING TO ARTICLE L. 217-8 OF THE FRENCH CONSUMER CODE, YOU ALSO HAVE THE RIGHT TO SUSPEND THE PAYMENT OF ALL OR PART OF THE PRICE OR THE DELIVERY OF THE BENEFIT PROVIDED FOR IN THE CONTRACT UNTIL WE HAVE FULFILLED OUR OBLIGATIONS UNDER THE STATUTORY CONFORMITY WARRANTY IN ACCORDANCE WITH ARTICLES 1219 AND 1220 OF THE CIVIL CODE.

- YOU ARE EXEMPT FROM PROVING THE EXISTENCE OF THE PRODUCT’S LACK OF CONFORMITY WITH THE CONTRACT FOR A PERIOD OF TWENTY-FOUR (24) MONTHS FOLLOWING THE DELIVERY OF THE PRODUCT. FOR SECOND-HAND GOODS, THIS PERIOD IS TWELVE (12) MONTHS. HOWEVER, IF WE PROVE THAT THE PRODUCT WAS IN CONFORMITY WITH THE CONTRACT, YOUR CLAIM WILL NOT BE ACCEPTED.

THIS WARRANTY IS PROVIDED IN ADDITION TO ANY COMMERCIAL WARRANTY, IF APPLICABLE, AND THE WARRANTY AGAINST HIDDEN DEFECTS AS SET OUT IN ART. 1641 OF THE FRENCH CIVIL CODE PURSUANT TO WHICH YOU MAY BRING A CLAIM WITHIN TWO (2) YEARS FOLLOWING THE DISCOVERY OF THE HIDDEN DEFECT. IN SUCH CASE YOU CAN CHOOSE BETWEEN THE CANCELLATION OF THE CONTRACT OR A REDUCTION OF THE PRODUCT’S PRICE AS SET OUT UNDER ART. 1641 OF THE FRENCH CIVIL CODE.

DAMAGE, ALTERATION OR MODIFICATION TO THE PRODUCTS CAUSED BY YOU IS NOT A DEFECT OR A LACK OF CONFORMITY. FOR EXAMPLE, WITHOUT LIMITATIONS, ANY DAMAGE CAUSED BY EXTENSIVE USE OR WEAR; IMPROPER USE (SUCH AS DIRECT EXPOSURE TO THE SUN LIGHT OR HEAT, CONTACT WITH LIQUID, RAIN OR FOOD); NORMAL TEAR AND WEAR; NON-OBSERVANCE OF APPLICABLE CARE AND/OR CLEANING INSTRUCTIONS, ARE NOT DEFECTS OR A LACK OF CONFORMITY. LIKEWISE, VARIATIONS IN THE TEXTURE, NATURAL MARKINGS OR IRREGULARITIES OF NATURAL PRODUCTS (SUCH AS LEATHER OR FABRIC) ARE INHERENT TO THE PRODUCT AND NOT DEFECTS.

IN THE EVENT YOU REQUEST THE REPAIR, REPLACEMENT OR RETURN OF A PRODUCT DUE TO DEFECT OR DUE TO THE PRODUCT NOT BEING AS DESCRIBED OR BEING INCOMPLETE PURSUANT TO THIS SECTION 11, WE WILL BEAR THE DELIVERY COSTS FOR RETURNING THE PRODUCTS TO BE REPAIRED, REPLACED OR RETURNED, AS WELL AS ANY COSTS TO DELIVER BACK TO YOU THE REPAIRED OR REPLACED PRODUCTS.