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Client Service

WELCOME TO SAINT LAURENT.

FOR INQUIRIES OR ASSISTANCE PLEASE DO NOT HESITATE TO CONTACT US. WE ARE OPEN MONDAY THROUGH FRIDAY 10 AM UNTIL 7 PM (NEW YORK TIME), EXCLUDING HOLIDAYS.

EXCEPTIONALLY, CLIENT SERVICE IS OPEN ON THE 24TH AND 31ST OF DECEMBER FROM 10 AM UNTIL 6 PM (NEW YORK TIME).

  • Frequently asked questions

    YOU CAN USE THIS AREA TO CONSULT THE FAQ’S, FOLLOW YOUR ORDER AND TRACK YOUR RETURN.

    FAQ

  • CALL US

    SPEAK TO ONE OF OUR AMBASSADORS AT:

    +55 11 5116 9052

    MON-FRI 10AM-7PM (NEW YORK TIME)

    CALL US

  • Email

    WE STRIVE TO REPLY TO YOU WITHIN 48H DURING BUSINESS DAYS.

    Email us

  • Whatsapp

    WE STRIVE TO REPLY TO YOU WITHIN 24H DURING BUSINESS DAYS.

    SEND A MESSAGE

  • Aftersale services

    CONTACT US FOR ANY QUESTIONS PERTAINING TO OUR REPAIR AND ALTERATION SERVICES.

    contact us

  • in-store appointment

    BOOK A PRIVATE APPOINTMENT WITH OUR IN-STORE CLIENT ADVISORS TO DISCOVER THE NEW COLLECTION.

  • Pick-up in store

    PICK UP YOUR YSL.COM ORDER IN ONE OF OUR SAINT LAURENT STORES AT YOUR CONVENIENCE.

    More details

  • in-store item reservation

    VISIT THE PRODUCT DETAIL PAGE TO RESERVE THE PRODUCTS YOU WOULD LIKE TO TRY ON IN ONE OF OUR SAINT LAURENT STORES.